Most companies know they need AI. Few have it working. We build it.

We are a global AI agency building custom software solutions that help you work faster and scale smarter

One price, agreed upfront A business case before any build Your team trained at handover

Built around the software you already use

Your team does the same work again and again.

The work gets done, but it takes more steps than it should. Someone copies it, checks it, chases it and remembers where it went. That routine is where we start.

Request arrives Copied to a sheet Details checked System updated by hand
60%

of working time goes to work about work: chasing updates, searching for information and switching between tools.

Source: Asana, Anatomy of Work Index 2021

Information typed in twice

A request comes in by email. Someone copies it into a spreadsheet, then into another system. Each copy is a chance to miss something.

Only one person knows

One colleague knows which document to use and who promised what. When they are away, everyone else pieces the story back together.

Keeping track is a job in itself

Requests, deadlines and follow-ups sit in different places. The more there are, the more time goes into checking what is still open.

AI helps with drafts, not the process

Your team writes a message faster. Getting it into the right system, checked and filed, still takes someone doing it by hand.

For companies with work that keeps coming back.

We build custom automation for companies in any industry. Bring three things: a process that repeats, a few real examples of it and the person who knows how it should run.

CEO, owner

You define the problem

You set the problem, the business case and what success looks like. You get a measured result after launch.

What you get

  • An opportunity map of your processes
  • A business case before the build
  • Success measures you agreed to
01You handle a high volume of documents, emails or requests.
02You tried AI tools and saw no measurable change.
03You want to grow without growing the admin team.
04You want one partner to build it, train your team and look after it.

What we can build for your business.

We don't sell a ready-made product. Each build starts from how your process runs today and keeps the decisions that matter with your team. These are six shapes it can take.

01

Business automation

Intake, reporting and other rule-based work, done the same way every time.

  • Invoices read into your ERP
  • Inbound requests sorted and routed
  • Weekly reports from your own data

02

Private AI assistant

Answers questions from your own approved documents, within your access rules.

  • Onboarding questions from new hires
  • Policy answers with the source attached
  • Search across contracts and manuals

03

AI-CRM systems

Customer history, suggested follow-ups and the next step, kept together in your CRM.

  • Leads scored and enriched
  • Follow-ups suggested on time
  • Quote drafts from past deals

04

Digital employees

Software that routes requests and drafts replies, and passes anything unclear to a person.

  • Repeat customer questions answered
  • Order status and returns handled
  • Complex cases handed over with context

05

AI agents

AI that works through a defined sequence of tasks and stops for review when a result is uncertain.

  • Supplier quotes compared line by line
  • Payments matched against invoices
  • Approvals with a human sign-off

06

Automation between systems

Supported tools pass information to each other, so nobody types it in twice.

  • Email to CRM to accounting
  • Spreadsheets synced with your ERP
  • Alerts when a number moves off track

Not sure which of these fits your process? Describe it in the free scan. Every build is scoped and quoted after Discovery.

ERPCRMEmailSharePointGoogle WorkspaceAccountingYour own databases

Put your systems to work.

See software we've built for the work teams handle every day.

Team

One to-do list, built from your meetings and emails

Review the action, owner and deadline beside the original conversation.

Start the free scan
Purchasing

Compare every line before choosing a supplier

Put quantities, prices and missing scope in the same comparison.

Start the free scan
Operations

Get the right equipment to the right site

Follow a request through availability, allocation and return.

Start the free scan
Fleet

See what needs attention across your fleet

Keep inspections, documents and the next action beside each vehicle.

Start the free scan
1 / 4

Shown in anonymized form. Every build starts with your workflow.

One process at a time, from scan to working system.

Every step ends with something you can review before you decide on the next one. We understand the process first, then test what is worth building.

Step 1 of 5Scroll to continue

Step 1 · Free · No meeting needed

Free scan

You describe one recurring task: the steps, the time it takes and the decisions that need a person. It is a questionnaire, not a meeting.

You getA clear description of one recurring task

Follow your project in your own dashboard.

Every client gets a login to our own software. Everything we do is logged there, so you always know where your project stands.

  • A timeline that shows where the project stands
  • An update for everything we do
  • The notes from every call
  • Ask questions and schedule calls in one place

Where do you start?

Three ways to work with us, depending on where you are today. Not sure where you fit? Start with the free scan. No call needed.

Exploring what AI can do for your business

AI Opportunity Workshop

From €3,500

Half day. €6,000 full day with interviews and roadmap.

Workshop fee credited against Discovery

Leadership teams who want to know where AI can create value across the business.

  • A prioritised map of AI opportunities
  • A 90-day roadmap and practical next steps
  • Workshop fee credited against Discovery
Book a call
Holding AI ideas you want tested on your real data Most clients start here

Discovery & Feasibility

From €7,500

For one idea, scaled for several.

Credited against your build

Companies with AI ideas, one or many, that they want validated before investing.

  • AI tested on a sample of your real data
  • A go/no-go backed by results and a business case
  • A fixed-price build quote with Discovery deducted
Book a call
Ready to build

Custom Build

By quote

Fixed price after Discovery.

Every build starts with Discovery

Companies ready to build custom AI software.

  • Working software on your own infrastructure
  • Full ownership, documentation and team training
  • Optional monthly care for your system
Book a call

Package enquiries start with a call. We agree the scope before you commit.

A fixed fee. A clear plan. Software that ships.

Anyone can buy a license. What counts is whether the work changes after launch.

A fixed price, rare in software

Most software is billed by the hour. We agree one price upfront, so there are no hourly meters and no surprise invoices.

An honest answer, early

Discovery tells you early whether a build is worth it. If you're not ready yet, we say so and give you a roadmap to get there.

Assistant · Internal docs
How do I add a new supplier to the approval flow?

Your team can run it

Training and documentation are part of the build, so nobody stays dependent on us.

You own it

The systems, the accounts and the knowledge stay with you. We build the engine. You keep the keys.

A clear delivery plan

Your scope, milestones and delivery timeline are agreed before the build starts.

Built on your stack

We start with your existing tools and check the connections and changes needed during Discovery.

Security and control.

What it can read, change and send is part of the scope. We agree those limits with you before connecting it to anything.

What can the system see?

We work out what information each step needs and agree with you who can access it.

Where does a person step in?

At approvals, uncertain results and sensitive actions. We design those points around who is responsible in your team.

How do we check its work?

When a task depends on a document or message, we design the review so your team can check that source.

What do we get at handover?

Accounts, documentation and training are part of the build scope, so your team knows how the system works.

We build the engine. You keep the keys.

Systems, accounts and knowledge stay yours

Does our data leave our environment?

Not necessarily. If you prefer, the system can run in your own environment.

Is our data used to train AI models?

No. We use providers under business terms that exclude training on your data.

Do you sign an NDA and a DPA?

Yes. We sign both before we receive or work with any of your data.

Which AI models do you use?

We choose per task, on quality, security and cost. You can approve the providers.

More detail in our privacy policy.

The questions we hear most.

You answer questions about one recurring task: how it works, how often it happens and what has to stay with a person. Our team reviews the report before it reaches you. Then you can book a free 30-minute call to talk through the next step.

Tell us about one task. We'll show you where to start.

Answer a few questions about one recurring task. You get a report our team has reviewed, then a free call.

  • Describe one recurring task in a short questionnaire
  • Our team reviews your report before it reaches you
  • Talk it through on a free 30-minute call

We build the engine. You keep the keys.

Ask your AI about Misaki.

Don't take our word for it. Ask your own AI to look at what we do and help you prepare the questions that matter to you.

Suggested prompt

Review https://misakimedia.com as a potential AI automation partner for my business. Explain what Misaki Media offers, who it may suit, and what I should ask before working with them. Separate what the website says from your own assessment, cite the pages you use, and flag anything you cannot verify. If you cannot access the site, say so rather than guessing.

Then open your AI, paste and send it.

Your AI may not have access to every page. Check its sources and bring any open questions to us.